Experts and health professionals will be convened by the Pan American Health Organization / World Health Organization (PAHO / WHO) to participate in the Consultation for the Design and Improvement of the Productive Management Methodology for Health Services Tool Kit in Panama from 25 to 27 July, 2016. 

The Consultation objectives are to present share experiences on the implementation and use of the Productive Management Methodology for Health Services (PMMHS) and its tools and lessons learned in the countries of the Region; the identification of needs and opportunities for improvements to the tool kit and for new developments for the PMMHS; and the evaluation of the proposed new version of the PMMHS tools.


What is thePMMHS? The Productive Management Methodology for Health Services is a management methodology developed by the Pan American Health Organization as a response to new approaches and emerging practices in the management of health services,  that aims to optimize the organization and management of health services as they transition to PHC-based health systems. It provides fundamental and essential elements of information to facilitate analysis of the pertinence, efficiency, and quality of the facility's productivity, negotiation and control of management agreements, and for the creation of a new institutional culture oriented around appropriate cost reduction to optimize efficiency and maximized productivity.

In summary, the PMMHS is an analytical process for decision-making based on evidence that does not generate new information needs, but selectively correlates the existing information in order to offer a strategic vision for the management of health services. It constitutes a managerial methodology oriented to productivity and transparent accountability since it displays the reality of the institution or network under clear concepts of efficiency and quality of care. Its basic objective is accordingly, to support the health services manager in making informed decisions that leads to optimized productivity and rational use of resources, helping to improve access to, and quality of care.

The implementation of the PMMHS and its tools in health care facilities contributes to the achievement of four basic institutional objectives:

Efficiency with Quality: Optimal use of resources does not imply diminished quality in the delivery of health services. On the contrary, it is the basic objective required to enable improvement of health services to the population, especially in the public sector.

Appropriate Distribution of Resources: Efficient delivery of services is attained through appropriate use of resources while permitting the greatest utilization of the same and optimizing the investment in health to reach higher levels of coverage and clinical effectiveness.

Continuous Improvement: When a certain level of organizational development is attained, sustainable management allows integration of the methodology's components in an autonomous process in which the health services benefit from continuous improvement and achieved goals can continually be improved upon with application of improvement process and plans based on current information on the situation.

Dissemination of Successful Practices: Sharing of information from lessons learned from experiences in the management of health services networks or the efficient use of resources in independent health facilities, through the establishment of communities of practice, facilitates comparison of results from similar institutions that have used the methodology successfully, and thus contributing to the dissemination of good practices.


  • Agenda
  • Participants list
  • Presentation


Virtual course: Productive Management Methodology for Health Services. Virtual course

Resolution. CD53.R14 Strategy for Universal Access to Health and Universal Health Coverage

Publication: Introductive Management Methodology for Health Services

Contact information

Mrs. Rossana Quiñones.   This email address is being protected from spambots. You need JavaScript enabled to view it.