Health workers and social communicators met with journalists in Bolivia during a workshop on how to establish a two-way dialogue, improve collaboration and become more effective in how we generate information in emergency and disaster situations. Among the recommendations: when setting up an emergency operations center, include a communications and information desk; strive to provide the most up-to-date, reliable and official information possible; avoid sensationalism; develop and/or improve good working relationships between the press and international organizations in “normal” times; and create national commissions with representatives of the press and communicators from key disaster agencies. For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it.